Business Strategist · Delivery Hero

Sharmishtha
Mor.

I turn strategy questions into answers a board can act on. Today I work on global performance management in the COO Office at Delivery Hero. Before that, five years at Accenture Strategy advising European clients from €2bn media groups to a €50bn+ security services company.

EducationMediaHigh TechSecurity ServicesPaints & CoatingsTelecom
01

About

Business strategist turned operator. At Accenture Strategy I spent five years advising global companies: growth strategy for European education firms, digital strategy for an €11bn tobacco company, and a North Star strategy for a €50bn+ security services group. Since 2022 I have been at Delivery Hero, working on global performance management in the COO Office. I like questions where the answer has to survive a boardroom: valuation, pricing, and where to play next.

13+years
across strategy, operations, and engineering
8industries
education, media, high tech, security, and more
70%share price growth
for a client after a valuation-led strategy pivot
5+consultants
led on global accounts
Currently

Global Performance Management / Delivery Hero

In the COO Office at Delivery Hero since 2022, working on performance management across its global delivery platforms: how dozens of markets get measured, compared, and steered.

02

Experience

2022–Present

Delivery Hero

Global Performance Management, COO Office
  • Works in the COO Office on performance management across Delivery Hero's global delivery platforms.
2021–2022

Accenture Strategy

Business Strategy Manager
  • Led a team of 5+ consultants delivering end-to-end projects for multi-billion global accounts.
  • Ran the launch feasibility analysis for a European ed-tech platform, covering 1,500+ schools and a bottom-up pricing model.
2017–2021

Accenture Strategy

Strategy Analyst, then Business Strategy Consultant
  • Valued growth strategies for a Finnish high-tech client, enabling a pivot that led to 70% share price growth in two years.
  • Developed the North Star strategy for a €50bn+ Swedish security services company, on track for a 25% enterprise value uplift.
2011–2015

C-DOT

Research Engineer
  • Improved product capacity and efficiency by 60% for one of India's largest telecom providers.
  • Coordinated multiple teams to deliver a VoIP product in 80% of the scheduled time.
03

Recognition

2021

Superstar of the Quarter

Accenture Strategy award for outstanding client work.

2021

Europe Value Lead recognition

For critical client delivery and C-Suite workshops on Nordic accounts.

2020–21

€1mn in follow-on contracts

Additional client work won on the strength of primary project delivery.

2019

Design Thinking case winner

Case study competition at Accenture Strategy College, Chicago.

2016

Top 2% of class

Corporate Strategy and MIS electives, IIM Bangalore.

2011

Batch rank 2 of 61

B.Tech Computer Science, NIT Hamirpur.

04

Education

2015–2017

Indian Institute of Management, Bangalore

MBA
2007–2011

National Institute of Technology, Hamirpur

B.Tech, Computer Science & Engineering